Help and troubleshooting
Support
Tapd needs the Tapd desktop bridge, your iPhone, and your watch on the same local Wi-Fi network.
Setup Checklist
- Download Tapd from the App Store.
- Install the Tapd add-on from AnkiWeb with download code 862977605 and restart Anki Desktop.
- Choose Tools -> Tapd.
- Start a review session.
- Open Tapd on iPhone and enter the IP address or URL, port, and 6-digit pairing code shown by the bridge.
- Tap Send to Watch, then open Tapd on your watch to complete pairing.
- Choose a controller mode and start reviewing.
Troubleshooting
- Confirm your desktop, iPhone, and watch are on the same Wi-Fi network.
- Confirm the Watch is paired to the same iPhone where Tapd is installed.
- Use the local IP address shown in the Tapd window, not a public IP address.
- You can paste either the IP address or the full connection URL shown by the add-on into the iPhone app.
- If the iPhone says Open Watch app, launch Tapd on your watch and tap Send to Watch again.
- If needed, the Watch pairing screen can still accept the IP address, port, and code directly.
- Regenerate the pairing code if more than 10 minutes have passed.
- Check that macOS Firewall or network security tools allow the desktop app to receive local connections.
- If macOS asks whether the desktop app can accept incoming network connections, choose Allow.
- Keep the desktop app open and in a review session before sending review commands.
Support Contact
Need help with Tapd, or found a bug? Send a note to [email protected].